This Policy was last reviewed and updated on: 26 June 2025
Gifted Online values and respects the privacy of the people we deal with. Gifted Online is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act) and other applicable privacy laws and regulations.
This Privacy Policy (Policy) describes how we collect, hold, and use your personal information, and how we maintain the quality and security of your personal information.
“Personal information” means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. In general terms, this includes information or an opinion that personally identifies you either directly (e.g. your name) or indirectly.
The personal information we collect about you depends on the nature of your dealings with us or what you choose to share with us. When you register for a course we collect only your name, username and e-mail address. We do not collect or store credit-card or bank-account details at any stage.
If you choose to deal with us but choose not to provide us with the above personal information, we may not be able to provide you with our products, services or otherwise interact with you.
Routinely, we collect your personal information directly from you when you:
In some instances we may also collect your personal information directly from you when you:
In no instance is personal information collected through a third party.
We use personal information for many purposes in connection with our functions and activities, including the following purposes:
We may disclose your personal information to third parties in accordance with this Policy in circumstances where you would reasonably expect us to disclose your information. For example, we may disclose your personal information to:
Gifted Online will take reasonable steps to ensure that the personal information that we hold about you is kept confidential and secure.
Data storage and security
Payment Security
Gifted Online will endeavour to keep your personal information accurate, complete and up to date.
You can request access, correction or deletion of your personal information at any time via admin@gifted-online.com. We will respond within 30 days, in line with the Australian Privacy Act 1988 (Cth). We will deal with such a request by following the procedure outlined below:
Gifted Online uses only essential WordPress/LearnDash cookies for log-in sessions and course progress. We do not run third-party marketing pixels or analytics tools at this time. Blocking cookies may affect course functionality.
We send transactional emails (account confirmation, purchase receipts, password resets) only. You will not receive marketing messages unless you explicitly opt in.
Gifted Online website(s) may contain links to websites operated by third parties. If you access a third party website through our website(s), personal information may be collected by that third party website. We make no representations or warranties in relation to the privacy practices of any third party provider or website and we are not responsible for the privacy policies or the content of any third party provider or website. Third party providers / websites are responsible for informing you about their own privacy practices and we encourage you to read their privacy policies.
For complaints about how Gifted Online handles, processes, or manages your personal information, please contact us for assistance via email at admin@gifted-online.com.
Please allow up to two (2) days for Gifted Online to respond to your complaint. It will not always be possible to resolve a complaint to everyone’s satisfaction. If you are not satisfied with Gifted Online’s response to a complaint, you have the right to contact the Office of Australian Information Commissioner (atwww.oaic.gov.au/) to lodge a complaint.
Note: We may require proof of your identity and full details of your request before we can process your complaint.
